Stone Steps Inc.

Technical Support

We provide email-only technical support for all products purchased directly from Stone Steps Inc. Send you support questions and requests to

If you need support for an Open Source project, such as Stone Steps Webalizer, please visit our community forum at

Please, be very specific describing your problem. For example, if your mail is rejected by a mail server, do not just state this fact (e.g. my mail server keeps rejecting my mail), instead, describe in detail your actions and responses returned by the server (e.g. my mail server is running on the machine A and when I'm trying to send mail from the machine B, I get a "550 Access Denied" error message).

Before sending us a question, please verify that your question is not answered in one of the FAQ articles.